Southern Region Virtual Town Hall: December 11, 2020

During the COVID-19 pandemic we had to adapt rapidly. These changes helped improve in areas of customer service, technology, innovation, and more. Going forward, how will we apply these new ideas to our dining operations? Moderators: • Michael Morgan, 2020…

During the COVID-19 pandemic we had to adapt rapidly. These changes helped improve in areas of customer service, technology, innovation, and more. Going forward, how will we apply these new ideas to our dining operations?

Moderators:
• Michael Morgan, 2020 regional ambassador
Panelists:
• Holly Grof, RD, RDN, dining services coordinator, The University of Alabama
• Heather Young, marketing director, The University of Alabama
• Mike Betzold, assistant director – hospitality services, Texas Tech University
• Alan Cushman, marketing manager – hospitality services, Texas Tech University
• Joe Anderson, general manager, Georgia Southern University
• Michael Doyle, general manager galley dining commons, Georgia Southern University